381-8 Old Riverhead Road

Westhampton Beach, NY

Tel. 631-998-0780

Hours: Mon. - Fri. 9am to 5pm / Sat. By Appointment / Sun. Closed

What to Do When Your Gas Fireplace Won’t Light


One of the best benefits of a gas fireplace is the convenience. They’re easy to light, usually requiring just the flip of a switch, and they need very little maintenance. Because they require little maintenance, it’s not a big deal to schedule an annual inspection, but what can you do when you have a problem in between service appointments?

Troubleshooting Your Gas Fireplace

If your gas fireplace doesn’t light when you follow directions for a successful light, then it’s time to troubleshoot. Many homeowners appreciate gas fireplaces because they don’t have to mess with them. Many are even afraid of them, glad the professionals can handle it. Your gas fireplace will not hurt you if it isn’t lighting. On the contrary, you may be able to fix it yourself, if it’s a minor problem.
First, check the gas connection. Are you low on gas, or has your gas service lapsed? If that doesn’t work, you’ll need to purge the pilot line by holding the pilot button down for about one to three minutes. The owner’s manual for your appliance may have a specific way to purge the pilot line. If the pilot is still failing to light, there may be dust, dirt, or other debris between the igniter and thermocouple. Wipe the area thoroughly, just as you would when you’re regularly dusting—paying close attention to the area around the pilot light.

Read Your Owner’s Manual

Your particular model may have a specific troubleshooting guide in case you have a problem with your appliance. If you’re having difficulty lighting your fireplace, and you haven’t had it serviced in the last 12 months, now is the time to call the professionals. Only a professional can take apart and clean a gas fireplace, inspect each part, and ensure it’s safe for use. The saying ‘better safe than sorry’ applies especially to fire appliances. Calling a fireplace expert may protect your home from fire, save you money in the long run, and preserve your warranty.

How your fireplace works may play a part in lighting issues. If your gas fireplace pilot is lighting, but the rest of the burners aren’t igniting, you may have a venting issue, dirty surfaces plugging the burners, or a faulty thermocouple and thermopile.

The Importance of Hiring a Professional

The best way to get the most out of your fireplace is to hire a professional for installation, maintenance, and repairs. Problems can commonly occur with gas fireplaces when they’re installed incorrectly. Especially when they aren’t maintained properly. Call Beach Stove and Fireplace to find a solution to your gas fireplace ignition problem. We will inspect and repair your fireplace, even if we didn’t sell or install it. We offer prompt services year-round, and we’ll make sure your fireplace is back to keep you warm in no time.

Call Beach Stove and Fireplace at 631-998-0780.

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Our Location

Beach Stove and Fireplace is located on Old Riverhead Road between Montauk Highway and Sunrise Highway. From Sunrise Highway take exit 63 south, travel 1.2 miles and turn right at the 381 complex (just north of Gabreski Airport)