381-8 Old Riverhead Road

Westhampton Beach, NY

Tel. 631-998-0780

Hours: Tues. - Thur. 9am to 3pm / Fri. 9am to 12pm (or by appt.) / Sat. - Mon. Closed

Our Company Blog

Brick and Mortar Stores Vs. Online Retailers

When it comes to purchasing products for your indoor hearth or outside fireplace, it’s important to consult a chimney and fireplace expert first. Stores and showrooms are filled with products that were purchased online and then returned because they were somehow unsafe or incorrect. Yes, you can find great deals online, but your new product still needs a professional install with a certified expert. What do you do when your trusted professional advise you against using the product you bought? This would never happen if you had first gone to a brick and mortar store and worked with an expert when ordering.

e store vs physical store diagram

Professional Advice from the Beginning


When you choose to work with a professional at a brick and mortar store, you get necessary professional advice from the beginning of the process. At Beach Stove and Fireplace, our professionals can help you figure out which fuel type is best for you. Pellet, wood, or gas—the decision will make a difference! Not only the fuel but also the type of product you choose will make a difference. A standard fireplace is great for zone heating but may lose a lot of heat in the process. Your Beach Stove and Fireplace salespeople are also certified professionals who know and understand these products more than some website or algorithm. When it’s time to make decisions about your home, add value by starting with the professionals.

Questions to Consider When Shopping


When you’re online, you can’t often get a straight answer. When you visit our showroom at 381-8 Old Riverhead Road, you can ask our employees any question you’d like. If you’re not sure what you should be asking, no worries! We will ask all the right questions to get you paired with the right product.

  • How big is your home?
  • Should your new product be a primary or secondary heat source?
  • Do you have more ready access to firewood, natural gas, or funds for pellets?
  • What is the style of your home?
  • How often do you plan to use your fire for heat?

These are just a few of the questions you may be asked when you come to our store. You will not get this attention from an online retailer. Your online retailer will not come into your home and take before and after pictures, pay attention to every detail, and make sure the fire appliance is exactly what you want and need for your home.

Check Out our In-Store Sales and Clearance


Many customers who purchase fire products online may go into a big purchase not even realizing how much money they’re wasting! When you shop with us, we can help you earn up to $2500 off a newly installed pellet system through a NY State NYSERDA program! We also have products in our showroom that are on clearance, but our intention is always value, not necessarily savings.

Don’t trust a search bar, trust the professionals who will search high and low to find the best product for you! Brick and mortar stores are the best option for you and finding a team who knows their way around brick and mortar is also a plus. When you choose Beach Stove and Fireplace, you don’t have to find a separate technician to help you install your online appliance. Your salesperson and your installer can be one and the same.

By Julie Dismore on September 9th, 2019 | Tagged with: Tags: , , | Comments Off on Brick and Mortar Stores Vs. Online Retailers

Our Location

Beach Stove and Fireplace is located on Old Riverhead Road between Montauk Highway and Sunrise Highway. From Sunrise Highway take exit 63 south, travel 1.2 miles and turn right at the 381 complex (just north of Gabreski Airport)